Virtual Assistance

Maybe you are an up and coming business with the seasonal or part time need for some extra reservations and admin type help or maybe you have a team but occasionally find the need for another set of hands during your busiest times or while someone is out on leave. Alpine Vista offers a virtual assistance program for reservations, sales, marketing and administrative services. We are Streamline VRS experts and have expert level experience in most of the major channels and extranets. But, as long as your system is web-based, we can learn and help with just about any system. Take a look at a few of the items we can assist with below and reach out if there is something you need help with but don’t see in our summary.

 

Reservations

  • Respond to guest inquiries and emails

  • Answer and return guest calls

  • Booking reservations

  • Help facilitate resolution of guest issues

Channel Management

  • Assist in maintaining and updating extranets

  • Ensuring direct connections are functioning properly

  • Building new listings and updating existing listings

  • Answering inquiries via all booking channels

Admin

  • Building and updating listings in your software

  • Helping to keep photos up to date and accurate

  • Posting wholesale payments

  • Charging guest payments